Drafft AI Support Center

Alert Configuration

How to configure Drafft alerts for fuel levels, fault severity, idling, and maintenance.

Drafft can proactively notify your team when something needs attention — a critical fault, a truck running low on fuel, excessive idling, or an overdue PM. Alerts are configured in Settings → Alerts.

Alert types

| Alert | Trigger | |-------|---------| | Low fuel | Truck fuel level drops below a set percentage | | Critical fault | A fault code at or above a set severity appears | | Idling | A single idle event exceeds a set duration (minutes) | | Maintenance due | A PM schedule reaches its alert window | | Missed fuel stop | A driver skips or ignores a fuel recommendation |

Configuring an alert

  1. Go to Settings → Alerts.
  2. Click the toggle next to an alert type to enable it.
  3. Set the threshold (e.g., fuel level at 20%, idle over 30 minutes).
  4. Choose delivery: Telegram, Email, or both.
  5. Click Save.

Changes take effect immediately for all new events.

Delivery channels

  • Telegram — sent to all linked dispatch groups. Best for time-sensitive alerts.
  • Email — sent to all admin and dispatcher accounts. Better for daily summaries.

Per-vehicle overrides

Some alerts (low fuel, fault severity) can be set differently per vehicle. Click Vehicle Overrides on any alert type and select the vehicle. Use this for vehicles with known sensor quirks or special handling requirements.

Testing an alert

Click Send Test on any configured alert to verify delivery. A test message is sent immediately to your configured channels.